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The player from The us, who was a higher-roller VIP within the casino, encountered challenges just after he stopped generating deposits, leading to a reduction of his VIP standing. After a better evaluation, we wound up rejecting this complaint as unjustified.
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The participant from The usa has introduced up a number of concerns With all the casino, which don’t appear to be settled. We closed duckystar the complaint because the player stopped responding.
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The participant through the US has become struggling to withdraw his winnings. A handful of months after the criticism was submitted, the player managed to acquire his cash and the case is fixed.
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We extended the timer for response by 7 times however the player experienced not responded to our messages. Consequently, we were being unable to research further more as well as the criticism were rejected.
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I'd my initial withdrawal inside a week. The second withdrawal I requested was for $four hundred and it’s been over three weeks And that i’m even now waiting around. They’ve emailed me requesting verification once again! I’ve sent almost everything they require instantly and even now no payout.
Once Now we have All of this details, we will You should definitely escalate this to the right department to be reviewed. You might get an e-mail with the result.